Terms of service
Terms of Service
Effective Date: July 2026
Welcome to Ruby Nails. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General
These Terms of Service govern your use of the Ruby Nails website and all purchases made through our store.
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
2. Products
All of our press-on nail sets are handmade and made to order.
Because every product is handcrafted, slight variations in color, decoration placement, glitter distribution, and other small details are normal and make each set unique.
We strive to display product images and colors as accurately as possible; however, actual colors may vary depending on your screen settings.
3. Pricing
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information at any time.
4. Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorized activity, pricing errors, or any violation of these Terms.
If payment has already been processed, any approved cancellation will be refunded to the original payment method.
5. Custom Orders
Customers are responsible for providing accurate customization details, including nail size, shape, length, and any personalization requested.
Ruby Nails is not responsible for errors resulting from incorrect information provided by the customer.
Customized or personalized products cannot be canceled once production has started.
6. Shipping
Shipping times shown on our website are estimated only.
Actual delivery times may vary due to customs clearance, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping fees may apply if an order must be reshipped because of an incorrect address or an unclaimed package.
7. Returns and Refunds
Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, cancellations, and refunds.
8. Intellectual Property
All content on this website, including but not limited to:
- Product photos
- Product descriptions
- Logos
- Graphics
- Designs
- Text
- Branding
is the exclusive property of Ruby Nails and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
Ruby Nails shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our total liability shall never exceed the purchase price of the product purchased.
10. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing our business operations.
Any disputes arising from these Terms shall be resolved through good-faith negotiation whenever possible before pursuing legal action.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Ruby Nails
Email: rubyboxdesigns@gmail.com
Customer Support Hours: Monday – Friday
We typically respond within 24 hours.
Thank you for choosing Ruby Nails. We appreciate your trust and support and are committed to providing beautiful handmade press-on nails along with outstanding customer service.